The survey of the United Nations (UN) on e-government ranked Tunisia first in North Africa and even on the whole continent and 66th on a global scale out of a total of 192 listed countries, gaining 58 places compared to 2009 (124th).
Entitled "2010 UN Global E-Government readiness survey", this index assesses the degree of use of information and communication technology (ICT) and its application by the government to provide better information and improved public services to the citizens.
The UN ranking is based on a composite index including several criteria. These relate mainly to how efficiently Internet, telecommunication infrastructure and human resources are used.
The purpose of this classification is to consolidate the credibility of government initiatives among citizens, especially in these times of economic crisis. In Africa, Tunisia performs better than South Africa (97th), Mauritius (77th) and Zambia (143rd).
In the Arab and North African area, Tunisia is ahead of several countries such as Oman (82nd), Egypt (86th), Lebanon (93rd), Libya (114th), Morocco (126th), Algeria (131st) Syria (133rd), Mauritania (157th) and Yemen (164th).
Another performance to the credit of Tunisia revealed by the same index is that the country is better ranked than China (72nd).